RAJ BROADBAND NETWORK
FIBER INTERNET • NAGPUR
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FAQ & Support • Broadband • Apps • IPTV • Nagpur
RBN HELP CENTER

Answers for your
connected life.

Find quick answers about RBN Fiber broadband, new connections, installation, payments, apps, IPTV and common service issues. If you still need help, our support team is ready to assist.

Getting Started

New connections, installation and choosing RBN broadband.

4 FAQs

Experience high-speed internet, consistent and reliable connection, and unlimited data for streaming, gaming, and everything you like on the internet. Enjoy affordable and unlimited plans, quick installation, and 24/7 customer support.

To get an RBN Fiber broadband connection, visit our website, check availability in your area, and choose a plan that works the best for you. Once you complete the online application, you will be contacted by our customer support team to schedule an installation.

RBN Fibernet offers high-speed internet with unlimited data, making it ideal for homes and offices, as it provides reliable connectivity for streaming, gaming, and remote work. Its affordable plans and quick installation process also make RBN the preferred home and office internet choice!

RBN Fibernet offers a variety of OTT benefits, including access to popular OTT platforms like Prime Video, Zee5, SonyLIV, EpicOn, and more.

Plans, Payments & Account

Payment options, refunds and account activation information.

3 FAQs

We accept PhonePe, Google Pay, bank transfer and IMPS.

If you recharge your account and after using 24 hours of credit you ask for a refund, it is not possible. Your credit is not refundable.

After installation, use the activation code provided by your service representative or in your welcome email. For login issues, contact rbnsupport@rajbroadband.com.

RBN Apps & Devices

Installation and basic setup information for supported applications.

3 FAQs

Download the APK file from the Software Downloads section above. Once downloaded, open it and allow installation from “Unknown Sources” when prompted. Follow the on-screen steps to complete setup.

Click the Download button for the Windows version. Once downloaded, open the .exe file and follow the installation wizard. Administrator permission may be required.

You can use IPTV Smarters Pro App on Apple devices.

IPTV Help

Data usage, playback, subscription and common IPTV connection problems.

2 FAQs

Aap jitna IPTV dekhen ge utna hi data use hoga. Data usage ka andaza lagane ke liye IPTV play karne se pehle apne MB check karein, phir IPTV band karne ke baad dobara MB check karein. Isse aapko approximate data usage ka idea mil jayega.

If you face common IPTV subscription problems such as playlist download error, no response from server, or playlist downloaded but channels not working, follow these checks.

1) Check subscription: Check your device internet connection. If the internet is working, check your subscription status using your usual IPTV checking method. If the line is expired or credentials are invalid, contact support. If the line is valid, refresh your subscription from the panel and try again.

2) Fix a specific channel: If only specific channels are not working, check your player and try another compatible player. If the issue continues, report the channel problem through the available support/report system.

3) Check for IP/server issues: If many channels or a full category is not working, check your line information for unexpected usage. If necessary, change the line password and try again. Router firewall or server-IP blocking can also cause playback problems; restarting/resetting the router may help. You can also test using another network.

4) Still having problems? Contact RBN support by WhatsApp or email and the team will try to assist.

Troubleshooting

Quick checks for app playback, black screens and login problems.

3 FAQs

Check your internet connection speed (minimum 10 Mbps recommended). Clear the app cache and restart the app. If the issue continues, reinstall the app and verify your code is active.

This can happen due to outdated software or network delays. Ensure the app is updated to the latest version, and restart your device. Try switching to another network to check connectivity.

Confirm your active code is valid and not expired. Avoid copy-paste errors or extra spaces. If it still fails, contact rbnsupport@rajbroadband.com for assistance.

Need more help? If the steps above do not solve the issue, contact RBN support with your customer/account details and a short description of the problem.
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